"Hi Sam, I just wanted to say hi and let you know how happy both Nils and I are about the outcome...  I am not exagerating when I say I am ecstatic about it! It turned out the way it did because of you and we are very grateful to you. You put our needs before yours....thank you.  I also wanted to thank you for everything you have done for Nils and I over the past couple years. You have gone beyond what one would expect and you have felt like a friend to us."

 - Heather, Vancouver.